The straps didn't match the pictures online
The cotton bra I received has very thick straps, does not seem the same as the images on the online store. Very disappointed.
I'm so sorry you're not happy with your purchase, and I've sent you an email offering a full refund or an exchange for one of our racerback bras that you love. Most bra straps will increase in width with the larger sizes; this prevents pain and digging in the shoulders. Our racerback bras are narrow in the back, and it allows us to keep the smaller straps without the pain. We are updating our website to include photos in all sizes. Thank you so much for your feedback.